Every item left at your counter gets a job card with its condition, a photograph, an estimate and an owner. When the customer rings to ask where it is, somebody can answer without walking to the back.
The service module runs in audiology centres, electronics businesses and repair counters across India.
A repair counter has a problem no retail counter has: the valuable thing in the building belongs to the customer, and it has to come back out again in a known condition.
Every item taken in gets a job card: what it is, who brought it, what is wrong with it, and what was promised. Nothing depends on a register or a memory.
Condition notes and a photograph are captured at intake, so a scratch that was already there is not an argument three weeks later.
The estimate is recorded on the job card and so is the approval, so what was agreed is visible to everybody rather than recalled differently by each side.
Every status change is logged with who made it and when, and each job has somebody it is assigned to, so the counter can answer the phone properly.
Parts consumed on a job come off the same stock the counter sells from, and the job can be linked to the invoice that finally bills it.
Warranty is recorded against the item and the job, and recurring service intervals raise the customers who are due, so repeat work is scheduled rather than waited for.
The job card is the whole product for this trade. Everything else hangs off it.
Someone goes back for two more things. Park their bill, bill the person behind them, then pick the first one up again. Nobody queues behind a half-finished sale.
Decide what each person and each department can open. A cashier bills without being able to edit a price, change stock or see the margin on a sale.
Keyboard shortcuts, barcode entry and a counter screen that does not make anyone hunt through menus when there are six people waiting.
Power cuts, patchy internet, GST filings and the printer you already own. Stock2Track was designed around them, not adapted later.
Prices exclude GST. Need something this page does not cover? Our own engineers build it for you — see custom development.
Every job card carries a status, an owner and a promised date, and every status change is logged with who made it and when. The counter can answer the phone without walking to the back.
Yes. Condition notes and a photograph are captured at intake, which is what settles an argument about a mark that was already there.
The estimate is recorded on the job card, and so is the approval, so what was agreed is on the record for both sides.
Yes. Parts used on a job come off the same stock the counter sells from, and the job can be linked to the invoice that bills it.
Yes. Warranty is held against the item and the job, and recurring service intervals bring up the customers who are due.
Rs 25,000 one-time for the Offline plan, or Rs 25,000 per year for Cloud, both excluding GST.
Tell us what comes across your counter and how you quote for it, and we will show you the same job running through Stock2Track. 20 minutes, free, no slides.
