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OPTICAL & AUDIOLOGY

Optical and audiology software that follows the patient, not just the sale

More than 15 audiology centres run their assessments, fittings, handovers, warranties and AMC reminders on Stock2Track, along with consumable stock and transfers between centres. New centres come to us by word of mouth.

Built with and for 15+ audiology centres. Read the case study below.
Illustration of an optical and audiology centre running Stock2Track, with a patient record open beside a fitting
WHAT MAKES THIS TRADE DIFFERENT

The sale is the end of a process, not the whole of it.

In this trade the money changes hands weeks after the first visit, and everything that happened in between has to stay attached to the same person.

  • The sale is the end of a process that starts with an appointment and an assessment, not a scan at a counter.
  • A hearing aid or a pair of frames is handed over weeks after the first visit, and the file has to stay together across all of it.
  • Warranty and AMC fall due long after everybody has forgotten the customer’s name.
  • Consumables — batteries, solutions, cleaning kits — sell steadily and are counted by nobody.
  • Several centres share stock, and the piece a patient needs is always in the other branch.
BUILT FOR THIS TRADE

What Stock2Track does for an optical or audiology centre

THE FILE

Every visit against the same person

Assessments, fittings, jobs, devices sold and consumables bought all sit on one customer history, so whoever picks up the phone can see what happened last time.

HANDOVER

From fitting to handover, on a job card

A job card carries the device, its condition, photographs, the estimate, the approval and the status, from the moment work starts to the day the patient collects it.

SERIALS

Each device tracked by its own number

Devices carry their own serial numbers, so you can say which exact unit went to which patient, on which day, under which warranty.

WARRANTY AND AMC

Reminders before the complaint

Warranty expiry and recurring service dates are held against the customer and the device, and the reminder comes up before the patient rings to complain.

CONSUMABLES

Batteries and solutions reordered automatically

Reorder levels on consumables draft the purchase order and send it to the owner’s phone for approval, so the small steady lines do not run out unnoticed.

BETWEEN CENTRES

Stock moved where the patient is

Stock across centres is visible from one screen, with replenishment and transfers, so a device sitting in another branch reaches the patient rather than the waiting list.

One record, from the first visit to the AMC reminder

Everything that happens to a patient hangs off one record, which is the difference between a centre and a counter.

  • The assessment and the fitting, against the patient.
  • The device handed over, with its serial number and warranty.
  • Consumables bought since, on the same history.
  • The AMC reminder, raised before the patient has to ask.
Illustration of Stock2Track at an audiology centre. Figures shown are examples.
Illustration of an audiology centre running Stock2Track, with one patient record carrying the assessment, the device and the AMC reminder
OUR CORE STRENGTH: CUSTOM DEVELOPMENT

The parts specific to your practice, built in

Assessment formats, report templates and the appointment flow are not the same in any two practices, so they are not shipped as one fixed screen. For the audiology centres we work with, our own engineering team built them to that group’s process. If your practice records something its own way, that is a conversation during the demo, not a reason the software does not fit.

See custom development
WHATEVER THE TRADE

Three things every counter asks us for.

PARK THE BILL

Park a bill, serve the next customer

Someone goes back for two more things. Park their bill, bill the person behind them, then pick the first one up again. Nobody queues behind a half-finished sale.

WHO CAN DO WHAT

Role-based access, feature by feature

Decide what each person and each department can open. A cashier bills without being able to edit a price, change stock or see the margin on a sale.

SPEED

Built for the evening rush

Keyboard shortcuts, barcode entry and a counter screen that does not make anyone hunt through menus when there are six people waiting.

Fifteen audiology centres, one process

RELATED CASE STUDYFrom the appointment to the AMC reminder: hearing care that runs on one processMore than 15 audiology centres run appointments, hearing assessments, reports, moulds, hearing-aid handover, warranty, AMC reminders and consumable sales in Stock2Track, along with replenishment and transfers between centres. New centres come by word of mouth.Read the case study (PDF)
MADE IN HYDERABAD

Built for how India actually does business.

Power cuts, patchy internet, GST filings and the printer you already own. Stock2Track was designed around them, not adapted later.

  • E-invoices and e-way bills generated straight from the bill, with GST reports your accountant can file from.
  • Keeps billing when the internet drops. The offline edition runs entirely on your own computer.
  • Works with the hardware you own: barcode scanners, thermal and label printers, weighing scales and pole displays.
  • Available in 5 languages: English, Telugu, Hindi, Tamil and Kannada.
  • Windows at the counter, Android and iOS for the owner.
  • Over 100 permissions, so a cashier can bill but cannot edit prices or see profit.
PRICING

Two plans. The price is on the page.

Offline

Standalone power for one physical shop.
₹25,000one-time, lifetime licence
Get the Offline plan

Cloud

For multiple branches and selling online.
₹25,000per year
Start with Cloud

Prices exclude GST. Need something this page does not cover? Our own engineers build it for you — see custom development.

Questions optical and audiology owners ask us

Can we see everything a patient has had done with us?

Yes. Assessments, jobs, devices, warranties and consumable purchases sit on one customer history, so any visit can be picked up where the last one ended.

Do you store prescriptions, powers and assessment reports?

Not as one fixed standard screen, because no two practices record them the same way. For the audiology group on this page our engineering team built their assessment formats and report templates into Stock2Track. Tell us how you record yours during the demo.

Can you handle appointments?

Appointment flow was built as custom development for the audiology centres described in the case study. It is not a standard screen in the product today. If it is central to how you work, say so at the demo and we will scope it properly rather than show you something that nearly fits.

How do warranty and AMC reminders work?

Warranty expiry and recurring service dates are held against the customer and the device, and the reminder is raised before the date, not after the complaint.

We run several centres. Can we move stock between them?

Yes. Stock is visible across centres from one screen, with replenishment and transfers between branches.

What does it cost?

Rs 25,000 one-time for the Offline plan, or Rs 25,000 per year for Cloud, both excluding GST. Work specific to your practice is scoped during the demo.

See it running your own process.

Tell us how a patient moves through your centre, from the first visit to the handover, and we will show you the same process in Stock2Track. 20 minutes, free, no slides.

Head officeHyderabad
BranchesChennai and Bengaluru
We call back within the next working hour. No spam, ever.
ONE PLATFORM, MANY BUSINESSES

Not your trade? Stock2Track fits these too.